Accenture Transportation

Accenture Transportation

Public Transportation

The public transportation industry is getting squeezed on a number of fronts: budgets are falling short, aging infrastructure continues to cost agencies more money and increasing congestion that is unable to keep pace with capital budgets. Service expectations are also changing with urbanization putting more travelers into the fold—connected travelers who have high expectations for seamless experiences across multimodal networks.

The needs of customers are changing. With competitive pressure increasing and the digital revolution taking place, rail operators are facing the imperative to differentiate themselves for customers selecting means of transport.

The global economy offers enormous growth potential for the freight and logistics (F&L) industry; likewise, it creates numerous operational and business challenges. F&L companies need to cut through complexities in all business areas to stay competitive, increase margins and meet market demands. They must serve each customer in the context of its own industry to offer superior service as a one-stop service provider.

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